I think patience is one of the most important things an entrepreneur must acquire when in the process of starting a new business.
Especially if that new business is involved with food.
Success in the food industry largely relies on getting the flavour right. And to get a unique and special flavour, it requires time and effort to test new ingredients and recipes. When we focus on the best tasting and quality end product, we focus on pleasing the customer. That is very important, keeping customers happy and coming back for more!
Vivi’s Bapkpia was becoming famous in Yogyakarta thanks to her personalised recipe. People everywhere wanted to know where they could buy Vivi’s delicious homemade BakpiaVivi eventually decided to appoint employees to help her keep up with the demand. This was an emotional decision, based on her fear of disappointing her loyal and growing customers. With the added help, production soared, profits increased and Vivi’s Bakpia became more famous.
Vivi’s says the success of her business, which has been in operation for more than 22 years, has been influenced mainly by the quality of her core material, flour. She spent time finding the best quality, to get the best results. Vivi says if the quality of your raw materials is good, especially in the wheat-based food business, your business can last for decades.Vivi is a proud and loyal customer of Sriboga Flour Mill. According to her, Bakpia made using Sriboga wheat-flour is much more flavourful and tender. Vivi says that when she switched to Sriboga flour, her business grew significantly. She noticed repeat customers were increasing – which caused great word of mouth marketing even outside of Yogyakarta.